Via magazine
Via magazine - Your AAA Magazine

About Us

To excite, to inform, and to entertain Western travelers; to lay bare the secrets of destinations around the globe, across the country, and, most often, just down the road; to satiate and gratify the armchair traveler and, especially, to spark active travelers to pick up the phone, grab a mouse, or trek to the nearest AAA travel agency and begin making plans for their next trip.

Frequently asked questions

How can I join AAA?
There are three ways to sign up for AAA Membership:

  • Join online
  • Call 800-922-8228 (California, Nevada, Utah); 888-422-2503 (Oregon and Idaho); 877-222-2045 (Montana, Wyoming, Alaska)
  • Visit your local AAA branch

 

I've moved. How do I get Via at my new address?

You can change your address by calling 800-922-8228 (California, Nevada, Utah); 888-422-2503 (Oregon and Idaho); 877-222-2045 (Montana, Wyoming, Alaska). Please allow four weeks for the change to take effect for Via.

 

I'm a AAA member, but I don't receive Via. How can I start getting it?

If you live outside our circulation area (Northern California, Nevada, Utah, Oregon, Montana, Wyoming, Alaska, and southern Idaho), you receive a different AAA publication. If you do live within our circulation area and are not receiving the magazine, please contact our AAA membership department at 800-922-8228 (California, Nevada, Utah); 888-422-2503 (Oregon and Idaho); 877-222-2045 (Montana, Wyoming, Alaska).

 

I didn't receive my latest issue of Via. How can I get a copy?

Please email us at viamail@viamagazine.com. Be sure to include your complete name and current mailing address in the email.

 

More than one AAA member in my house gets a copy of Via. How can we arrange to receive only one?

Please call the AAA Membership department at 800-922-8228 (California, Nevada, Utah); 888-422-2503 (Oregon and Idaho); 877-222-2045 (Montana, Wyoming, Alaska). 

 

Why is my housemate receiving Via at the same address and I'm not?

A majority of members who share a household prefer that we send only one copy. If you prefer to receive your own copy, please email us at viamail@viamagazine.com. Be sure to include your complete name, current mailing address, and membership number in the email.

 

How can I cancel my subscription to Via?

Call 800-922-8228 (California, Nevada, Utah); 888-422-2503 (Oregon and Idaho); 877-222-2045 (Montana, Wyoming, Alaska). Please allow four weeks for your request to be processed.

 

I'm not a member of AAA. Can I still subscribe to Via?

Unfortunately, you cannot subscribe you or others to Via unless you are a member. We used to offer a subscription program, but can no longer sustain it.

 

Who writes for Via?

Articles for the magazine are written by professional writers as well as the Via staff. For a list of Viawriters and their articles, go to our Contributors page.

 

Do you accept story and photo submissions?

We work primarily with professional journalists. Writers can request our submission guidelines by emailing viamail@viamagazine.com. Professional photographers can send a link to an online portfolio to viamail@viamagazine.com.

 

How can I comment on an article in the magazine or on the website?

If you have comments, or if you’ve found something that’s incorrect in the magazine or the site, please email us at viamail@viamagazine.com.

Technical problems with the site should be directed to support@csaa.com.

 

How can I find past Via articles?

Our website only has articles dating back to January/February 1996. Please note that not all articles that appear in the print version of Via are on the website. Also, some articles that become outdated may also be removed from the site.

 

Why am I prompted to enter my zip code when I enter the website?

AAA National requires the zip code wall for all AAA clubs.

 

Does Via cover only hotels, restaurants, and attractions that are AAA-approved?

No. Our research is independent of AAA lodging and dining inspections. That said, a good restaurant is a good restaurant, and often the places we recommend are also recommended in AAA TourBooks.

 

How can I place an advertisement in Via?

For the information you need, call the advertising department at 510-596-5354, faxing your request to 877-406-0222, or writing to:

Via Advertising
1900 Powell St., Suite 1200
Emeryville, CA 94608

 

If I am dissatisfied with products or services advertised in Via, whom should I contact?

Any concerns about a Via advertiser should be directed to the Via advertising department at 510-596-5354. You can also send a fax to, 877-406-0222 or write to:

Via Advertising
1900 Powell St suite 1200
Emeryville, CA 94608

 

Why did you change your name from Motorland to Via?

As our magazine evolved beyond its car-oriented roots, the title Motorland became outdated. As one reader put it, “I picture this guy in a 1932 Oldsmobile with an open top, goggles, and a white cap wearing a duster.” We wanted a name that suggested today’s kind of travel—by plane and cruise ship, by walking shoe and road bike, by rickshaw and dugout canoe, as well as by car. We came up with Via (pronounced VEE-uh), which means “the way” or “by way of”—a perfect fit for a magazine that is “the way” to learn more about travel.